Copy the name from your hotel confirmation
A short hotel name can refer to several properties, different buildings or another branch of the same brand. Copy the complete name from the accommodation confirmation and include the street address.
If the hotel has changed its name, provide both the current name and the name shown on your booking. A map pin can help clarify the location, but it should accompany the written hotel details.
Select an area that matches the address
The word Antalya alone does not distinguish a city hotel from a resort elsewhere in the region. Check whether the address is in Antalya, Kundu, Kadriye, Belek, Boğazkent or Side, then use the matching active destination in the planner.
If the property’s booking page and address use different area names, contact Balance before confirmation. Choosing a nearby area only to obtain a price can produce an unsuitable route.
Use the hotel directory
The airport hotel directory links to individual transfer pages and lets you search hotel names. Open the relevant entry and compare it with your accommodation information before proceeding.
Directory information can become outdated when hotels are renamed or addresses change. Your current accommodation confirmation is an important cross-check. Report an incorrect or missing entry with the full property details.
Confirm the practical meeting location
Large resorts can have several entrances, while some city accommodation uses a pedestrian approach or a nearby vehicle meeting point. For an airport arrival, check the destination entrance; for the return, check the exact hotel pickup point.
An apartment, private address or unusual access arrangement should be described clearly before the request is confirmed. Keep a reachable phone number available so the meeting location can be clarified if necessary.
For vehicles and other destinations, explore the Antalya airport transfer page.